Dia out of Encino, Ca () I enrolled in eHarmony and you will, within this couple of hours, decided to terminate as the I would personally discover other sites We prominent. We went through your website and you will is trained to name a keen 800- number. I happened to be told you to because I in past times had a free account (that i inside good faith experienced was finalized) they will personal the latest account if i need nevertheless they would maybe not reimburse my credit card towards $251 on you to definitely-year membership. Y out of Vancouver, Canada () I signed up with eHarmony set for a single-year-subscription away from $250 (step 3 monthly payments out of $).
I finalized my account on the internet and emailed a consumer functions representative. My personal Summer mastercard report means that eHarmony has actually energized me $ to possess one minute payment. I emailed the company to try to care for this dilemma but the response I had right back is actually they’re not in a position to terminate my personal membership and also the third commission could well be energized into the . Their reimburse coverage is quite vague and mistaken. The consumer properties agent. Courtney from Venice, California () In my opinion eharmony keeps incorrect ads. In the 1st part of the email address they promote a different sort of render away from 90 days into price of 1.
Very. Wayne from Coconut Creek, Florida () I find this company are extremely deceitful. It highlight great suits, however the of them which they delivered me personally was basically certainly not. We subscribed to make use of their 100 % free seven-day demo. It did not work for me, therefore i tried to cancelled on the internet but I obtained a contact saying I had to call throughout regular business hours. The person I talked so you’re able to spoke me out-of canceling because of the offering myself a different eight 100 % free months. I tried it once again whilst still being desired to cancel but so it time the person We talked so you’re able to was really rude and you may told you I got gone at night seven days trial. She said I will maybe not score a refund and informed me to just keep using the full time that i had already reduced to own.
30 days afterwards, I found the assistance is worst and not appointment my means, so i chose to cancel the services
I told her that we wasn’t interested in with their characteristics however, she said as well crappy, you aren’t going to get a reimbursement. Miranda regarding Clarksville TN () I signed up for a-year within eharmony becuase of higher “deal”. I became subscribed to per week and you will made a decision to cancel my attributes (I experienced a thin range standards plus in six months We got more 50 matches, in my experience it actually was too in love and there try no chance to seriously navigate owing to all of that easily). It absolutely was that i are Suiza mujeres sexy 8 period at night big date restriction and they will not reimburse the currency. I advised them that they may fees me personally for the entire week, just not the season and so they failed to invest in it.
But then, as you read, close to the base of your page, in the second to past part, it changes to three days on price of step one Per Times
I have tried numerous times to acquire ahold of somebody and you can it continue advising me to make a letter, that i performed and you can got an elementary means letter right back how they could maybe not help me to and that they were attending manage to get thier currency, (exactly who wants complaints in only letter in today’s day? You will find terminated my credit and you may decide to declaration one after costs given that fraudulant. Meanwhile I am able to continue to ask Louise Guerin (Customers Relations Director) having a remedy. Yveth of Lanham MD () Extremely let down, I siged right up to possess 30 days trial, payed the fresh new subsription, its started thirty days due to the fact, You will find emailed eharmony, terminated brand new registration, they have not taken care of immediately me personally, or came back my mony. They don’t number a phone number so you can customer support otherwise promote an email to keep an open comunication.